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Terms of Service

Last updated:Ā AugustĀ 30th, 2025

1. Acceptance of Terms

By accessing, purchasing, or using Cleaning CEO University, including any courses, coaching calls, digital products, downloadable materials, community access, or related services, you agree to be legally bound by these Terms of Service.

If you do not agree to these Terms, do not purchase, access, or use the platform.

2. Eligibility

You must be at least 18 years old to use this website or purchase any products or services.

By using the platform, you confirm that you have the legal capacity to enter into a binding agreement.

3. Educational Purpose Only

All content provided through Cleaning CEO University is for educational and informational purposes only.

We do not guarantee:

  • income
  • profits
  • business success
  • customer acquisition
  • operational results
  • timelines
  • performance outcomes

Any examples of revenue, growth, or results are illustrative only and not promises or representations of typical results.

Your results depend on many factors outside our control, including effort, execution, market conditions, capital, local regulations, and personal circumstances.

4. No Professional Advice

Nothing on this website or within the course constitutes legal, financial, accounting, tax, or business advice.

You are solely responsible for:

  • complying with all applicable laws and regulations
  • obtaining professional advice where required
  • making your own business decisions

We expressly disclaim liability for actions taken based on course content.

5. Account Access and Security

You are responsible for maintaining the confidentiality of your login credentials.

You may not:

  • share your login
  • allow third parties to access your account
  • resell, sublicense, or transfer access

We reserve the right to suspend or terminate access without refund if account sharing or misuse is detected.

6. Intellectual Property Rights

All content provided through Cleaning CEO University is the exclusive intellectual property of Cleaning CEO University and its licensors.

This includes but is not limited to:

  • videos
  • scripts
  • frameworks
  • worksheets
  • PDFs
  • slide decks
  • templates
  • branding
  • copywriting
  • methods
  • systems

You are granted a limited, non-exclusive, non-transferable license for personal use only.

You may not:

  • copy
  • reproduce
  • distribute
  • modify
  • sell
  • publish
  • teach
  • license
  • reverse engineer

any content, in whole or in part, without written permission.

Violation may result in immediate termination and legal action.

7. Prohibited Conduct

You agree not to:

  • misuse the platform
  • scrape or download content via automation
  • share proprietary materials
    misrepresent affiliation
  • harass or abuse staff or community members
  • engage in fraudulent chargebacks

We reserve the right to remove users at our sole discretion.

8. Payments and Pricing

All prices are listed in the applicable currency at checkout.

You authorize us to charge your selected payment method for:

  • course access
  • subscriptions
  • coaching sessions
  • upsells
  • applicable taxes

Prices may change at any time. Price changes do not apply retroactively.

9. Refund Policy

All purchases are final, except as expressly provided under the Conditional Action-Based Refund Guarantee described below for the Remote Cleaning course.

Due to the digital nature of the content and immediate access, no refunds are provided for:

  • change of mind
  • failure to implement
  • personal circumstances
  • time constraints

Eligibility Period
The conditional refund guarantee is valid for sixty (60) calendar days from the original date of purchase.

Guarantee Condition

If you complete all required actions exactly as instructed, without modification, within the specified timelines, submit verifiable proof of execution, and do not book at least one (1) paying client within sixty (60) calendar days of purchase, you may be eligible for a full refund of the purchase price.

This guarantee is strictly action-based and contingent upon compliance, execution fidelity, and documentation. It is not based on effort, intent, or subjective experience.

Required Proof of Execution
To qualify for the conditional refund guarantee, you must submit clear, verifiable documentation demonstrating full implementation of the system, including at minimum:

  • Completion of all required course modules
  • Registration and operation of a house cleaning business, whether as a sole proprietorship or incorporated entity
  • A functional business website live within fourteen (14) calendar days of purchase
  • A functioning online booking or scheduling system live within fourteen (14) calendar days of purchase
  • A functioning business phone number and VoIP system live within fourteen (14) calendar days of purchase
  • Evidence of consistent outbound customer acquisition activity throughout the eligibility period, including call logs, message logs, or post links
  • Launch and continuous operation of paid advertising campaigns on Google or Meta for a minimum of twenty-one (21) consecutive days, with a minimum ad spend of three hundred dollars ($300), acknowledging that this amount represents the minimum threshold for refund eligibility and does not constitute sufficient spend on its own to validate results or system performance.
  • We reserve the right to require additional advertising spend beyond the minimum threshold to verify proper execution where early performance data, account configuration, or campaign structure indicates improper setup, incomplete implementation, or deviation from the prescribed system.
  • No material modification to pricing, scripts, funnels, or processes taught in the program during the eligibility period

We reserve the right to request additional documentation, interim proof submissions, or live verification to confirm compliance and execution.

Deadlines and Compliance

All required systems must be fully launched and operational within fourteen (14) calendar days of purchase.

Failure to meet this launch deadline, regardless of reason, will immediately and permanently void eligibility for the conditional refund guarantee.

No extensions, pauses, or exceptions will be granted.

Partial, inconsistent, delayed, or modified implementation does not qualify.

Ad spend concentrated over fewer than twenty-one (21) days, regardless of total amount, does not qualify.

Where advertising campaigns are improperly configured, incomplete, paused prematurely, or materially inconsistent with course instructions, we may require continued operation or additional advertising spend to assess execution fidelity. Failure to comply with such a request will void eligibility for the conditional refund guarantee.

Refund Request Process

Refund requests must be submitted in writing within seven (7) calendar days following the conclusion of the sixty (60) day eligibility period.

Requests submitted outside this window will not be considered.

All refund requests must include the required proof of execution. We may require a live video call to review implementation. Requests that are incomplete, unclear, or insufficiently documented will be denied.

Refund Determination

If, in our reasonable discretion, we determine that all required actions were completed as instructed and no paying client was obtained during the eligibility period, a refund of one hundred percent (100%) of the original purchase price will be issued to the original payment method used at checkout.

Non Refundable Circumstances
Refunds will not be granted under any of the following circumstances:

  • Failure to complete or properly implement the required actions
  • Failure to launch all required systems within fourteen (14) calendar days of purchase
  • Modification or deviation from the prescribed system
  • Failure to launch or sustain paid advertising efforts
  • Insufficient or missing proof of execution
  • Requests based on dissatisfaction, expectations, or perceived effort
  • Requests submitted outside the stated timeframe

Retention of Materials

If a refund is approved, continued access to course materials is provided as a courtesy and does not constitute an admission of fault or failure.

Continued access does not affect the finality of the refund determination or the enforceability of these Terms.

Final Authority and Chargebacks

All refund determinations are final.

This guarantee does not constitute a promise, representation, or guarantee of income or financial results.

Any unauthorized or unjustified chargebacks will be formally disputed. Evidence of access, usage, implementation requirements, and delivery of digital materials will be submitted in support of any dispute.

10. Coaching and Strategy Sessions

Any one-on-one coaching, group coaching, strategy sessions, consulting calls, or other live interactions provided are for educational and informational purposes only.

These sessions are non fiduciary in nature and do not constitute legal, financial, tax, accounting, or professional advice of any kind. No guarantees are made regarding outcomes, results, revenue, profitability, or business success.

You acknowledge that all decisions, actions, and results following any session are solely your responsibility. We assume no responsibility or liability for any decisions made, actions taken, or results obtained based on information discussed during these sessions.

11. Termination of Access

We reserve the right to:

  • suspend
  • restrict
  • terminate

access to the platform at any time for violation of these Terms, misuse, or harmful conduct, without refund.

12. Limitation of Liability

To the maximum extent permitted by law, Cleaning CEO University shall not be liable for:

  • indirect damages
  • incidental damages
  • consequential damages
  • loss of income
  • loss of profits
  • loss of data
  • business interruption

Our total liability, if any, shall not exceed the amount paid by you for the product or service in question.

13. Indemnification

You agree to indemnify and hold harmless Cleaning CEO University, its owners, affiliates, employees, and partners from any claims, damages, losses, or expenses arising from:

  • your use of the platform
  • your business activities
  • violation of these Terms
  • violation of laws or third-party rights

14. Third-Party Tools and Platforms

We may reference or integrate third-party tools, software, or platforms.

We are not responsible for:

  • their availability
  • performance
  • pricing
  • policies
  • outcomes

Your use of third-party services is at your own risk.

15. Privacy

Your use of the platform is also governed by our Privacy Policy.

By using the site, you consent to data collection and processing in accordance with applicable laws.

16. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Province of Quebec, Canada, without regard to its conflict of law principles.

Any dispute, claim, or controversy arising out of or relating to these Terms, the platform, or any products or services provided shall be resolved exclusively in the courts located in the Province of Quebec, Canada, and you hereby consent to the personal jurisdiction of such courts.

Nothing in this section shall prevent Cleaning CEO University from seeking injunctive or equitable relief in any jurisdiction to protect its intellectual property or enforce these Terms.

17. Modifications to Terms

We may update these Terms at any time.

Continued use of the platform after updates constitutes acceptance of the revised Terms.

18. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

19. Entire Agreement

These Terms constitute the entire agreement between you and Cleaning CEO University regarding use of the platform.

20. Contact Information

For questions regarding these Terms, contact:

Cleaning CEO University

Email: [email protected]

Website: https://www.cleaningceouniversity.com/