Terms of Service

Last updated: January 5th, 2026

1. Acceptance of Terms

By accessing, purchasing, or using Cleaning CEO University, including any courses, coaching calls, digital products, downloadable materials, community access, or related services, you agree to be legally bound by these Terms of Service.

If you do not agree to these Terms of Service, do not purchase, access, or use the platform.

These Terms of Service incorporate by reference our Full Disclosure and Disclaimer, which form an integral part of this agreement.

2. Eligibility

You must be at least 18 years old to use this website or purchase any products or services.

By using the platform, you confirm that you have the legal capacity to enter into a binding agreement.

3. Educational Purpose Only

The content, training, materials, frameworks, templates, examples, and discussions provided through Cleaning CEO University, including the Remote Cleaning Empire Blueprint and any associated materials, are for educational and informational purposes only.

Any references to business models, operational structures, strategies, systems, pricing considerations, or examples are provided for educational illustration only.

We do not guarantee specific income levels, profits, business success, number of customers, operational results, timelines, or performance outcomes beyond the limited conditional guarantee described in Section 9.

Any examples of revenue, growth, or results are illustrative only and not promises or representations of typical results. The successes of our clients and testimonials shared are exceptional, non-typical results and are not intended to be and are not a guarantee that you or others will achieve the same results. Individual outcomes vary and depend on your effort, capacity, skills, experience, motivation, diligence in applying the Remote Empire Blueprint, market conditions, risks of doing business, and many other factors. All business involves financial risk and requires consistent effort and action.

Remote Cleaning Model Specific Disclosures

Cleaning CEO University provides education and operational frameworks specific to a remote house cleaning business model that relies on independent subcontractors, third party platforms, and local market dynamics.

You acknowledge and agree that:

We do not evaluate, certify, approve, or guarantee the viability of the remote cleaning model in any specific city, region, country, or jurisdiction.
We do not guarantee the availability, reliability, pricing, quality, or legality of subcontractor labor in your market.
We do not guarantee that a subcontractor based cleaning model complies with employment, labor, tax, or classification laws in your jurisdiction.
You are solely responsible for determining whether the model is legally permissible and economically viable in your location.
Market selection errors, labor shortages, regulatory constraints, pricing pressure, or jurisdictional limitations are inherent business risks and do not constitute product failure or misrepresentation.

The program does not provide legal clearance, labor classification determinations, market feasibility assessments, or jurisdiction specific approvals. Application of the concepts taught is done at your sole discretion and risk.

Cleaning CEO University including all of its products and services do not provide customers, leads, territories, locations, or guaranteed outcomes, and do not constitute a business opportunity.

Any statements regarding business models or examples are for illustrative purposes only and do not represent expected or typical results.

Additional disclosures and interpretive limitations are set forth in our Full Disclosure and Disclaimer, which apply to all content and services provided.

4. No Professional Advice

Nothing on this website or within the course constitutes legal, financial, accounting, tax, or business advice.

You are solely responsible for:

complying with all applicable laws and regulations
obtaining professional advice where required
making your own business decisions

Cleaning CEO University does not offer a business opportunity, franchise, license, or investment product.

Participation in the program does not guarantee the creation of a business, client acquisition, profitability, or financial independence. The program provides educational guidance on operational concepts and systems only.

You acknowledge that you are not relying on any statement, representation, forecast, testimonial, marketing material, verbal discussion, or example outside of the written course content and these Terms when deciding to purchase or implement the program. No oral or informal communications modify or supersede these Terms.

5. Account Access and Security

You are responsible for maintaining the confidentiality of your login credentials.

You may not:

share your login
allow third parties to access your account
resell, sublicense, or transfer access

We reserve the right to suspend or terminate access without refund if account sharing or misuse is detected.

6. Intellectual Property Rights

All content provided through Cleaning CEO University is the exclusive intellectual property of Cleaning CEO University and its licensors.

This includes but is not limited to:

videos
scripts
frameworks
worksheets
PDFs
slide decks
templates
branding
copywriting
methods
systems

You are granted a limited, non-exclusive, non-transferable license for personal use only.

You may not:

copy
reproduce
distribute
modify
sell
publish
teach
license
reverse engineer

any content, in whole or in part, without written permission.

Violation may result in immediate termination and legal action.

7. Prohibited Conduct

You agree not to:

misuse the platform
scrape or download content via automation
share proprietary materials
misrepresent affiliation
harass or abuse staff or community members
engage in fraudulent chargebacks

We reserve the right to remove users for violation of these Terms, misuse, or harmful conduct.

8. Payments and Pricing

All prices are listed in the applicable currency at checkout.

You authorize us to charge your selected payment method for:

course access
subscriptions
coaching sessions
upsells
applicable taxes

Prices may change at any time. Price changes do not apply retroactively.

Live consulting, coaching calls, strategy sessions, or one on one interactions are time based professional services. Once delivered or consumed, such services are non refundable, non reversible, and deemed fully earned.

9. Refund Policy

All purchases are final, except as expressly provided under the Conditional Action-Based Refund Guarantee described below for the Remote Cleaning course.

Due to the digital nature of the content and immediate access, no refunds are provided for:

change of mind
failure to implement
personal circumstances
time constraints

Eligibility Period

The conditional refund guarantee is valid for sixty (60) calendar days from the original date of purchase.

Guarantee Condition

If you complete all required actions exactly as instructed, without modification, within the specified timelines, submit verifiable proof of execution, and do not book at least one (1) paying client within sixty (60) calendar days of purchase, you may be eligible for a full refund of the purchase price.

For purposes of this guarantee, a "paying client" means an unrelated third-party customer (not a family member, friend, coworker, or business associate) who has paid at least $75 in total service fees (gross revenue, before subcontractor costs or expenses) for a completed cleaning service booked through your business. The purpose of this low threshold is to verify basic client acquisition capability, not to validate revenue potential or business sustainability.

For clarity, “exactly as instructed” requires faithful implementation of the operational structure taught in the program. Any material deviation from the prescribed system, including but not limited to subcontractor engagement terms, pricing control, job acceptance rules, scheduling authority, exclusivity, or operational control inconsistent with the course instructions, constitutes a material modification and immediately voids eligibility for the conditional refund guarantee.

This guarantee is strictly action-based and contingent upon compliance, execution fidelity, and documentation. It is not based on effort, intent, or subjective experience.

Required Proof of Execution

To qualify for the conditional refund guarantee, you must submit clear, verifiable documentation demonstrating full implementation of the system, including at minimum:

Completion of all required course modules
Registration and operation of a house cleaning business, whether as a sole proprietorship or incorporated entity
A functional business website live within twenty-one (21) calendar days of purchase
A functioning online booking or scheduling system live within twenty-one (21) calendar days of purchase
A functioning business phone number and VoIP system live within twenty-one (21) calendar days of purchase
Evidence of consistent outbound customer acquisition activity throughout the eligibility period, including call logs, message logs, or post links
Launch and continuous operation of paid advertising campaigns on Google or Meta for a minimum of twenty-one (21) consecutive days, which must commence no later than day twenty-one (21) of the eligibility period, with a minimum ad spend of three hundred dollars ($300), acknowledging that this amount represents the minimum threshold for refund eligibility and does not constitute sufficient spend on its own to validate results or system performance.
Where advertising campaigns are improperly configured, incomplete, paused prematurely, or materially inconsistent with course instructions, we may require continued operation or corrective actions to verify proper execution. Any additional advertising spend required for verification shall be reasonable and proportionate to the minimum eligibility threshold and shall not exceed a cumulative total of five hundred dollars ($500) in ad spend during the eligibility period. Failure to complete required corrective actions or continued operation will void eligibility for the conditional refund guarantee.
No material modification to pricing, scripts, funnels, or processes taught in the program during the eligibility period

We reserve the right to request additional documentation, interim proof submissions, or live verification to confirm compliance and execution.

Deadlines and Compliance

All required systems must be fully launched and operational within twenty-one (21) calendar days of purchase.

Failure to meet this launch deadline, regardless of reason, will immediately and permanently void eligibility for the conditional refund guarantee.

No extensions, pauses, or exceptions will be granted.

Partial, inconsistent, delayed, or modified implementation does not qualify.

Ad spend concentrated over fewer than twenty-one (21) days, regardless of total amount, does not qualify.

Where advertising campaigns are improperly configured, incomplete, paused prematurely, or materially inconsistent with course instructions, we may require continued operation or corrective actions consistent with the capped advertising spend requirements described above to assess execution fidelity.

Refund Request Process

Refund requests must be submitted in writing within seven (7) calendar days following the conclusion of the sixty (60) day eligibility period.

Requests submitted outside this window will not be considered.

All refund requests must include the required proof of execution. We may require a live video call to review implementation. Requests that are incomplete, unclear, or insufficiently documented will be denied.

Refund Determination

If the submitted documentation objectively demonstrates that all required actions were completed as instructed and no qualifying paying client was obtained during the eligibility period, a refund of one hundred percent (100%) of the original purchase price will be issued to the original payment method used at checkout.

Non Refundable Circumstances

Refunds will not be granted under any of the following circumstances:

Failure to complete or properly implement the required actions
Failure to launch all required systems within twenty-one (21) calendar days of purchase
Modification or deviation from the prescribed system
Failure to launch or sustain paid advertising efforts
Insufficient or missing proof of execution
Requests based on dissatisfaction, expectations, or perceived effort
Requests submitted outside the stated timeframe
Participation in the program with the primary intent of seeking a refund, hedging risk, or extracting consulting value without genuine implementation constitutes bad faith use and voids refund eligibility.

Booking, attending, or otherwise consuming any one hour strategy call, coaching session, or live consulting interaction included as a bonus or upsell constitutes consumption of a non refundable service and permanently voids eligibility for the conditional action based refund guarantee, regardless of implementation status or results.

Retention of Materials

If a refund is approved, access to course materials may be limited or discontinued at our discretion. Any temporary or limited access provided does not constitute an admission of fault, failure, or product deficiency.

Continued access does not affect the finality of the refund determination or the enforceability of these Terms.

Final Authority and Chargebacks

All refund determinations are final, subject to applicable consumer protection laws.

This guarantee does not promise or represent any specific income or financial results.

Chargebacks and Unauthorized Disputes

By purchasing, you acknowledge:

You receive immediate access to digital course materials upon purchase
Digital products cannot be returned once accessed
Any chargeback or payment dispute filed without first following the formal refund process is considered unauthorized and may be treated as fraud or theft of services
Cleaning CEO University will contest all unauthorized chargebacks using evidence such as access logs, IP addresses, downloads, timestamps, session duration, module completion data, communication records, and proof of terms acceptance
You consent to the collection and use of your access and usage data for the purpose of verifying purchase fulfillment and defending against unauthorized disputes.

Consequences of Unauthorized Chargebacks

Filing an unauthorized chargeback may result in:

Permanent restriction or ban from all Cleaning CEO University products and services
Reporting to chargeback prevention databases and fraud monitoring services
Collection of amounts owed, administrative fees, chargeback fees, and reasonable attorney’s fees
Legal action for fraud, theft of services, breach of contract, or unjust enrichment
Reporting to relevant authorities where fraud is suspected

Dispute Resolution Requirement

If you believe you are eligible for a refund under the conditional refund guarantee, you must submit a request through the formal refund process before initiating any chargeback or payment dispute.

Any chargeback filed before the 7-day refund request window (after the 60-day eligibility period) or before we have had at least 14 business days to respond will be considered unauthorized and disputed accordingly.

Chargeback Election and Waiver

By filing a chargeback, you choose to pursue resolution through your payment provider instead of the formal refund process and waive all rights under the conditional refund guarantee.

If your chargeback is approved, you release Cleaning CEO University from further obligations
If your chargeback is denied, you waive any right to pursue the formal refund process afterward

10. Coaching and Strategy Sessions

An optional one-hour strategy call is available as an add-on service. Please note that booking or attending this call will void eligibility for the conditional refund guarantee, as it constitutes consumption of professional consulting services.

Any one-on-one coaching, group coaching, strategy sessions, consulting calls, or other live interactions provided are for educational and informational purposes only. Booking or attending any such session constitutes consumption of a non-refundable professional service and permanently voids eligibility for the conditional refund guarantee described in Section 9.

Any one-on-one coaching, group coaching, strategy sessions, consulting calls, or other live interactions provided are for educational and informational purposes only.

These sessions are non fiduciary in nature and do not constitute legal, financial, tax, accounting, or professional advice of any kind. No guarantees are made regarding outcomes, results, revenue, profitability, or business success.

You acknowledge that all decisions, actions, and results following any session are solely your responsibility. We assume no responsibility or liability for any decisions made, actions taken, or results obtained based on information discussed during these sessions.

11. Termination of Access

We reserve the right to:

suspend
restrict
terminate

access to the platform at any time for violation of these Terms, misuse, or harmful conduct, without refund.

12. Limitation of Liability

To the maximum extent permitted by law, Cleaning CEO University shall not be liable for:

indirect damages
incidental damages
consequential damages
loss of income
loss of profits
loss of data
business interruption

By accessing Cleaning CEO University materials, you assume all responsibility and risk. You are solely responsible for your decisions and outcomes. Cleaning CEO University is not liable for your results in any way. You are expected to perform your own due diligence before applying any strategies or making business decisions. Our content is provided for educational and informational purposes only.

13. Indemnification

You agree to indemnify and hold harmless Cleaning CEO University, its owners, affiliates, employees, and partners from any claims, damages, losses, or expenses arising from:

your use of the platform
your business activities
violation of these Terms
violation of laws or third-party rights

14. Third-Party Tools and Platforms

We may reference or integrate third-party tools, software, or platforms.

We are not responsible for:

their availability
performance
pricing
policies
outcomes

Your use of third-party services is at your own risk.

15. Privacy

Your use of the platform is also governed by our Privacy Policy.

By using the site, you consent to data collection and processing in accordance with applicable laws.

16. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Province of Quebec, Canada, without regard to its conflict of law principles.

Any dispute, claim, or controversy arising out of or relating to these Terms, the platform, or any products or services provided shall be resolved exclusively in the courts located in the Province of Quebec, Canada, and you hereby consent to the personal jurisdiction of such courts.

Nothing in this section shall prevent Cleaning CEO University from seeking injunctive or equitable relief in any jurisdiction to protect its intellectual property or enforce these Terms.

For customers located in the United States, if any provision of these Terms conflicts with applicable US federal or state consumer protection laws, the conflicting provision shall be interpreted or modified to the minimum extent necessary to comply with such laws, and all other provisions shall remain in full force and effect.

17. Modifications to Terms

We may update these Terms at any time.

Continued use of the platform after updates constitutes acceptance of the revised Terms.

Updates to these Terms apply prospectively only and do not alter refund eligibility or material rights for purchases made prior to the effective date of the update, unless expressly agreed in writing.

18. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

19. Entire Agreement

These Terms constitute the entire agreement between you and Cleaning CEO University regarding use of the platform.

20. Contact Information

For questions regarding these Terms, contact:

Cleaning CEO University

Email: [email protected]

Website: https://www.cleaningceouniversity.com/